Rothstein: "Links to Industry Web Sites"

RCA Investigation Assistance - Root Cause Analysis
ABS Consulting can help you investigate the safety, reliability, production, environmental, or security-related issues that most affect your organization. Call us 24/7 at (865) 368-4357.

RCA Investigation Tools Checklist
A checklist of field investigation tools, equipment and supplies useful for RCA (Root Cause Analysis) investigations.

RCA Software - Root Cause Analysis
Use ABS Consulting's RootCause LEADER software to document and track your analyses.

RCA Training
Root Cause Analysis and Incident Investigation Training from 4-hours to 4-days to meet your specific needs from ABS Consulting.

Root Cause Analysis Handbook
Root Cause Analysis Handbook A Guide to Efficient and Effective Incident Investigation (Third Edition, 2008)by ABS Consulting - Lee N. Vanden Heuvel, Donald K. Lorenzo, Randal L. Montgomery, Walter E. Hanson, and James R. Rooney.

Root Cause Analysis Services
Summary of ABS Consulting's RCA-related services, training and software.

Root Cause Analysis Websites
Root Cause Analysis and Human Factors - related books, organizations and Web sites.

RootCause LEADER Software
Download a fully functional version of the program to try for free for 15 days.

SOURCE Investigator's Toolkit and Excel templates
Root Cause Analysis and Incident Investigation: Used in conjunction with our SOURCE methodology and our training course, these FREE tools will help you perform efficient and effective analyses.

U.S. Chemical Safety and Hazard Investigation Board
Site contains information on recent accidents and investigations performed by the US Chemical Safety and Hazard Investigation Board. You can also download a number of well-animated videos related to the accidents they have investigated.

U.S. Department of Energy
This site contains numerous DOE resources for performing investigations, including: 1. DOE Order 225.1A, Accident Investigations, 2. Implementation Guide for Use with DOE Order 225.1A, Accident Investigations, 3. DOE Workbook, Conducting Accident Investigations in HTML and PDF formats and 4. Accident Investigation Day Planner: A Guide for Accident Investigation Board Chairpersons.

Root Cause Analysis for Beginners article
Download a FREE Root Cause Analysis for Beginners article. This article from the July 2004 issue of Quality Progress, published by the American Society for Quality, was written by James Rooney and Lee Vanden Heuvel of ABS Consulting.

Popular Links

#1	Service Level Agreement and SLA Guide - Directory of service level agreement template, guidebook, training, and audit resources.
#2	Business continuity metrics: How much can you afford to lose? - When developing a disaster recovery plan, companies need to evaluate how fast they can get their businesses running again and how much data they can afford to lose. Bob Cramer, CEO of LiveVault Corp., offers tips on key metrics companies should use to make these decisions.
#3	Saint Lucia Disaster Response Plan - Saint Lucia Disaster Response Plan
#4	A Design Language for Emergency Operations Center Facilities - "Most EOC layouts can be described in terms of a few basic models, each of which has unique implications for the organizational dynamics it supports. These basic layouts are combined and hybridized to yield almost all real-world EOC floorplans."
#5	University of Miami Disaster Recovery Plan for Computer Servuces -
#6	IBM's Web Service Level Agreements (WSLA) Project - The Web Service Level Agreement (WSLA) project, developed by IBM, addresses service level management issues within a Web services environment. Issues addressed include SLA specification, creation and monitoring. The project provides: Explicit specifications of servlce level agreements that can be monitored by the service provider, customer and even by a third-party; Ease of SLA creation using template-based authoring tools; and, Distributed monitoring framework for deployment in a single site or across multiple sites by translating SLA data in configuration information for the individual service provider components and third party services to perform the measurement and supervision activities. The WSLA creation and monitoring framework complements various other projects addressing issues on proactive management of a service environment, e.g., provisioning resources, workload management, etc., according to the agreed upon service levels specified via WSLA.