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Emergency Operations Centers Links
Emergency Notification - RapidReachEmergency Notification via the Web or Secure Local System - send Voice&Text messages for emergency response, business continuity or Continuity of Operations.
Continuity CentralThe crisis team and crisis room: a guide to getting the basics right. Chris Woodcock, managing director of Crisis Communications Consultancy Razor. If the first 24 hours of a crisis are important, the first hour is vital. Reacting quickly positions a company as efficient and responsible. More importantly, it seizes the initiative and places the company in control. Taking control and operating transparently in that first hour requires trained crisis management personnel with the materials in place to work effectively. It should be simple. It is not difficult. But there are no short cuts.
Crisis Information Management Software (CIMS) Feature Comparison ReportThis NIJ Special Report compares 10 crisis information management software products currently used by emergency management agencies (EMAs). The products examined were specifically designed to augment EMA responses to crisis situations and enhance emergency management planning and mitigation. The report is accompanied by an Excel-based Feature Comparison Matrix that allows an agency to assess the performance of a product(s)—respective of agency priorities, requirements, and conditions of operation—and use that information for the procurement process. (October, 2002)
A Design Language for Emergency Operations Center Facilities"Most EOC layouts can be described in terms of a few basic models, each of which has unique implications for the organizational dynamics it supports. These basic layouts are combined and hybridized to yield almost all real-world EOC floorplans."
Michigan State Police - Emergency Management DivisionDesign Recommendations and Criteria for Emergency Operations Centers (2003). "The purpose of this guidance is to help local jurisdictions improve emergency preparedness and management by ensuring that their Emergency Operations Centers (EOCs) have facility, decision support and telecommunications capabilities that provide flexibility, sustainability, security, survivability and interoperability."
Ohlhausen Research, Inc.Planning an Incident COmmand Center: The Value of Cross-Agency Comparisons - An Example from the Charlotte-Mecklenburg (NC) Police Department By Major Lisa Shores. January, 2004 US Department of Homeland Security, Office of Domestic Preparedness.
American Red Cross, Capital Area Chapter, the State of FloridaEmergency Operations Center Resources - lists forms and guides.
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| #1 | Service Level Agreement and SLA Guide - Directory of service level agreement template, guidebook, training, and audit resources. | |
| #2 | Business continuity metrics: How much can you afford to lose? - When developing a disaster recovery plan, companies need to evaluate how fast they can get their businesses running again and how much data they can afford to lose. Bob Cramer, CEO of LiveVault Corp., offers tips on key metrics companies should use to make these decisions. | |
| #3 | Saint Lucia Disaster Response Plan - Saint Lucia Disaster Response Plan | |
| #4 | A Design Language for Emergency Operations Center Facilities - "Most EOC layouts can be described in terms of a few basic models, each of which has unique implications for the organizational dynamics it supports. These basic layouts are combined and hybridized to yield almost all real-world EOC floorplans." | |
| #5 | University of Miami Disaster Recovery Plan for Computer Servuces - | |
| #6 | IBM's Web Service Level Agreements (WSLA) Project - The Web Service Level Agreement (WSLA) project, developed by IBM, addresses service level management issues within a Web services environment. Issues addressed include SLA specification, creation and monitoring. The project provides: Explicit specifications of servlce level agreements that can be monitored by the service provider, customer and even by a third-party; Ease of SLA creation using template-based authoring tools; and, Distributed monitoring framework for deployment in a single site or across multiple sites by translating SLA data in configuration information for the individual service provider components and third party services to perform the measurement and supervision activities. The WSLA creation and monitoring framework complements various other projects addressing issues on proactive management of a service environment, e.g., provisioning resources, workload management, etc., according to the agreed upon service levels specified via WSLA. | |